![]() The software has built-in duplicate detection tools that usually detect items already deposited. How do I prevent checks from being scanned and deposited twice? You can view your Mobile Deposit history by selecting “Deposit History” within the mobile app. An image of the deposited check remains available on your phone for 30 days. If there are problems processing your mobile deposit, you may need your original physical check to resolve the issue. Keep the check for 45 days, then dispose of it securely by shredding the check. Make a note on the check that it was deposited using Mobile Deposit. What should I do with the original paper checks after deposits are made? Sign your name and write “For West Bank Mobile Deposit only” on the endorsement lines on the back of the check. To receive further information, please contact West Bank Customer Service at 1-85. The bank will also send you an email notifying you of the error. ![]() A status of “failed” will be displayed when an error is found. Will I be notified if there’s an error or my deposit failed? If yes, how?ĭeposit information is available in the Mobile Banking app by going to the “Deposits” tab and clicking the Deposit History link. In the interim, you can view the status of the deposit in the Deposit History link in the Mobile Banking app. No, mobile deposits cannot be seen in Online Banking until the transaction has posted to your account. Will I see my mobile deposit in Online Banking under Pending or Recent Transactions? An “Approved” status means that the funds have been deposited to your account. A “Failed” status indicates that your deposit has rejected. A “Pending” status indicates that the funds have not yet been deposited to your account. In the West Bank Mobile app, on the “Deposits” tab, click the Deposit History link to check the status of your mobile deposits. Please see West Bank Online and Mobile Banking Agreement for details. Mobile check deposits received Monday through Friday after 4:00 p.m., on weekends, and federal holidays are processed the following business day. on a business day will be available the next business day. Generally, mobile check deposits received and approved before 4:00 p.m. When will my deposit be credited to my account?Ĭhecks deposited through Mobile Deposit are subject to verification and funds may not be available immediately. Deposits can be made any time in the Mobile App, and checks are generally credited to your account within two business days. You can transmit mobile deposits to West Bank 24-hours a day, 7-days a week including weekends and holidays, with the exception of our routine maintenance downtimes. When can Mobile Deposits be issued to West Bank? These limits may change without notice to you. However, there are per check and total daily dollar limits for West Bank Mobile Deposit. There is no limit on the number of checks that can be deposited. ![]() What are the Mobile Deposit amount limits? Do not attempt to deposit a check made out to “Cash” through Mobile Deposit. a check that is payable to another party and then endorsed to you). In Mobile Deposit, do not deposit a check payable to any person or entity other than you (i.e. Checks from Canada and other foreign countries, savings bonds and poor image quality checks must be deposited at the bank. checks can be deposited through Mobile Deposit. What types of checks can be deposited through Mobile Deposit?
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